A not-for-profit healthcare system found that adherence to clinical quality observed metrics for inpatient heart failure discharge instruction was consistently below national standards. Working toward a goal of increasing the observed rate of compliance from Strategies developed to counter the vital Xs and improve the process included standardizing the discharge process across all nursing units, standardizing the most effective type of discharge instruction, improving the knowledge level of heart failure discharge instruction elements unit-by-unit with one-on-one training, and standardizing and simplifying the heart failure discharge instruction process. The project was eventually expanded to address all forms of errors associated with surgical procedures.
Case Studies What are case studies? Case studies are stories. They present realistic, complex, and contextually rich situations and often involve a dilemma, conflict, or problem that one or more of the characters in the case must negotiate. A good case study, according to Professor Paul Lawrence is: A good case keeps the class discussion grounded upon some of the stubborn facts that must be faced in real life situations.
As an instructional strategy, case studies have a number of virtues. They also give students practice identifying the parameters of a problem, recognizing and articulating positions, evaluating courses of action, and arguing different points of view.
They can be short a few paragraphs or long e. They can be used in lecture-based or discussion-based classes. They can be real, with all the detail drawn from actual people and circumstances, Case studies in healthcare leadership simply realistic.
They can provide all the relevant data students need to discuss and resolve the central issue, or only some of it, requiring students to identify, and possibly fill in via outside researchthe missing information.
They can require students to examine multiple aspects of a problem, or just a circumscribed piece. They can require students to propose a solution for the case or simply to identify the parameters of the problem.
Finding or creating cases It is possible to write your own case studies, although it is not a simple task. The material for a case study can be drawn from your own professional experiences e. It is also possible to find published cases from books and on-line case study collections.
Whatever the source, an effective case study is one that, according to Davis If it is a large lecture course, for example, you might use a case study to illustrate and enrich the lecture material. An instructor lecturing on principles of marketing, for example, might use the case of a particular company or product to explore marketing issues and dilemmas in a real-life context.
Also in a large class you might consider breaking the class into small groups or pairs to discuss a relevant case. If your class is a smaller, discussion-format course, you will be able to use more detailed and complex cases, to explore the perspectives introduced in the case in greater depth, and perhaps integrate other instructional strategies, such as role playing or debate.
Regardless of the format in which you employ case studies, it is important that you, as the instructor, know all the issues involved in the case, prepare questions and prompts in advance, and anticipate where students might run into problems.
Finally, consider who your students are and how you might productively draw on their backgrounds, experiences, personalities, etc.
While there are many variations in how case studies can be used, these six steps provide a general framework for how to lead a case-based discussion: Give students ample time to read and think about the case.
If the case is long, assign it as homework with a set of questions for students to consider e. What are some possible courses of action? What are the potential obstacles? Introduce the case briefly and provide some guidelines for how to approach it.
Clarify how you want students to think about the case e.
What would you recommend? Second, evaluate the decisions each character made and their implications.Abstract. Moments in Leadership: Case Studies in Public Health Policy and Practice focuses on the role of public health leadership in influencing health policy, particularly with respect to issues in health and healthcare that intersect at the boundaries of science, behavior, culture, and attheheels.coms In Leadership is the newest addition to Pfizer's public health library of books that focus.
It is based on multiple research studies, our in-depth involvement with a diverse group of hospital systems and networks, and our leadership development work with thousands of healthcare leaders from across the sector. Healthcare Case Studies High Impact Coaching for Derailing Head of Surgery Situation: A teaching hospital had a highly valued oncology surgeon and department head with an excellent rapport with patients and a widely recognized track record of excellence in his work, but who was also known to bring residents to tears and even to play a part in .
Case Studies in Health Care Supervision is a comprehensive collection of case studies that address the fundamentals of first-line management in health care organizations.
Case Studies in Clinical Integration By Lola Butcher Nov 17, Many health systems and physicians are using the clinically integrated network model to facilitate their transition from volume-based payments to value-oriented care delivery.
Quality in Healthcare Case Studies Part of an initiative to explore the “Next Generation of Quality Leadership,” this case study will describe the development of the Mayo Clinic’s culture of quality and how leaders drove a system-wide transformation using a unique quality model that included aspects of continuous improvement, the.